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General Manager, MOVE · Estrella Galicia Digital

Why people do what they do.

I started by studying people. Then I used what I learned to build businesses, products and teams.

The question

I’ve spent my career trying to understand one thing: Why people do what they do.

One question, asked for a whole career.

I didn’t learn business and then apply it to people. I started with people, and the business was the consequence.

Four disciplines that rarely live in the same person.

  • 01

    Human behaviour

    Consumer psychology, emotion and decision-making, studied academically to doctoral level.

  • 02

    Technology

    Digital economy, product and Artificial Intelligence — from inside the systems, not commenting on them.

  • 03

    Building

    Business models and growth: new businesses that have to make their own money.

  • 04

    Leading

    Teams and culture that keep working long after the strategy meeting ends.

Formation

How the pieces came together.

  1. 01

    Consumer behaviour

    It started academically: a PhD Cum Laude in consumer and human behaviour. Psychology, emotion and decision-making — the mechanics underneath what markets call “demand”.

  2. 02

    Amazon

    Then came Amazon, where that understanding of customers was tested at global scale. I led the biggest international sales day in Amazon history.

  3. 03

    Estrella Galicia

    A decade-long evolution inside a century-old family company: digital transformation, then new business creation, then leadership. Running it, building inside it, then leading it.

  4. 04

    Builder — HUEBOX

    HueBox: a new business ecosystem built inside the group — product, technology and business model designed together.

    HueBox: connected product designed inside Estrella Galicia, combining industrial design and technology.
    HueBox — built inside Estrella Galicia.
  5. 05

    Author and speaker

    Writing and speaking are an extension of the day job, not a replacement for it. WOBI stages, books, and a 270K+ professional community.

JJ Delgado, black-and-white studio portrait.
The business comes first. The stage is a consequence of the work, not the other way round.

Present tense

What I run today.

General Manager of MOVE — Estrella Galicia Digital: the group’s digital business, run as a business rather than as a function. Strategy, teams, technology and money sit on the same table.

Everything I write and share publicly comes out of that work.

Point of view

What I believe about business.

  • Nobody buys your product. They buy what it makes them feel, become or signal.

  • If you don’t master emotion, you don’t master business.

  • Campaigns buy attention for a while. Businesses build demand of their own.

  • A strategy is only as good as the organization that can run it.

  • Artificial Intelligence made execution cheap. It made judgement expensive.

Written and spoken

Ideas that leave the room.

Cover of Irreplaceable by JJ Delgado.

Irreplaceable

A book about the value Artificial Intelligence cannot generate for you: reading people, choosing direction, carrying responsibility.

Explore Irreplaceable

Stages

WOBI and international business stages, plus a 270K+ professional community reading the work.

Speaking & keynotes

Selected evidence

The record behind the argument.

Selected, not exhaustive.

Built and operated

  • Amazon

    Head of Amazon Marketing Services, Southern Europe. Led the biggest international sales day in Amazon history.

  • Burger King

    Marketing and customer growth across EMEA. Patatodos came out of that period.

  • MOVE · Estrella Galicia Digital

    General Manager, MOVE — new digital businesses and ventures built inside a century-old consumer company.

  • HueBox

    Product, technology and business model designed together, inside the group.

Academic and thinking

  • PhD Cum Laude

    Digital economy — consumer and human behaviour.

  • Royal European Academy of Doctors

    Academic member.

  • London School of Economics

    Teaching and academic affiliation.

  • IE Business School

    Teaching and academic affiliation.

Created

Ventures built, not investments.

  • TheHop

    Startup accelerator and corporate venture-building platform, created inside Estrella Galicia.

  • TheHop Brasil

    The same venture-building model, taken to Brazil.

  • Wildtools

    Founder-built Artificial Intelligence media and community platform; 125K+ enthusiasts.

Recognition and reach

  • Forbes

    Top 50 AI Marketing Leaders — 2026.

  • LinkedIn

    270K+ professional community · 120M+ content views in one year.

    9M+ views on top-performing posts.

  • Adello Magazine

    Top 50 Business & Marketing Visionaries — 2023.

  • iMotions

    Top 50 Human Behaviour Experts to Follow — 2017.

Build businesses. Not only campaigns.